A global IT services provider is looking for a Service Desk Agent to offer technical support to clients. This role...
, explainable, and actionable answers. Over the past year, we've moved from concept to production: a multi-agent system..., agent-based systems, or similar) - • Ability to reason about and manage trade-offs (quality vs latency, cost vs performance...
and resources to help clients test and understand their AI agent. Qualifications - Proven experience in Customer Experience...
continuous improvement as a change agent for digital tools and processes adoption. - Champion the effective utilization...
, and anything else that helps us move fast - Develop, optimize, and maintain AI agent workflows, ensuring high-quality interactions, scalability...
is low. - Daily review and analysis of the independent agent network accounts receivables and coordinate with corresponding...
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, Python 3.10) for native CLI projects. - Built reproducible Docker evaluation images and CI pipelines for agent evaluation...
performance and engagement. Responsibilities Supervise daily sales operations and agent activities Conduct one-on-one coaching... opportunities Ensure compliance with policies, procedures, and client requirements Manage scheduling, attendance, and agent...
completion of market documentation with market naming conventions, obtain sign-off in line with the JP Morgan & Agent Policy...