Director of Operations Bilingue
patient experience. Lead a QA function that drives measurable improvements in FCR, CSAT, agent development, and AI training... FCR, answer rate, and conversion as the headline KPIs diagnose breakdowns, run experiments, and drive results quarter over...
Lugar: Medellín, Antioquia | 19/05/2026 17:05:02 PM | Salario: S/. No Especificado | Empresa: XP BUSINESS SOLUTIONS S.A.S.