Product Support Expert - Contractor (Bogotá (Colombia)
with multiple support systems (ex: Zendesk, Freshdesk, Service Cloud, ServiceNow, LiveAgent, Intercom, Salesforce, Twilio...
with multiple support systems (ex: Zendesk, Freshdesk, Service Cloud, ServiceNow, LiveAgent, Intercom, Salesforce, Twilio...
with multiple support systems (ex: Zendesk, Freshdesk, Service Cloud, ServiceNow, LiveAgent, Intercom, Salesforce, Twilio...
knowledge and familiarity with Service Cloud. - Knowledge of other contact‑center platforms (Genesys, Cisco, Avaya, Twilio...
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver... rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process...
(Twilio, RingCentral, Dialpad, CallTrackingMetrics, Tollfreeforwarding), chat (LiveChat, Olark, - Familiarity & knowledge...
' GoHighLevel, ActiveCampaign, ManyChat, WebinarJam, Slack and Twilio automations. - Demonstrated ability to successfully manage...
infrastructure, devtools, martech, or RevOps tech background — Twilio/SendGrid/Postmark, Outreach/Apollo/Salesloft, HubSpot/Marketo...
that directly impacts growth. ⸻ Preferred Tools HubSpot Zapier Make Calendly Slack Google Workspace Twilio...
Experience with telephony platforms, VoIP, SIP, Twilio, or CPaaS providers Familiarity with WebRTC, Socket.IO, browser-based...
, scalable RESTful APIs Telephony & Communication: 2+ years integrating Twilio (voice, SMS, or automation workflows) DevOps...