the telephony systems, ensuring seamless communication within the contactcenter. - Configure and manage VoIP systems... for resolution. Cisco Unified ContactCenter: - Administer and support the Cisco Unified ContactCenter Enterprise (UCCE...
extends to actionable analytics, contactcenter as a service (CCaaS), and our own SupportPredict AI-powered digital experience... SQL queries on demand Familiarity with web services (SOAP/REST), XML, HTML, C#, .NET, and diagnostic tools like Wireshark...
extends to actionable analytics, contactcenter as a service (CCaaS), and our own SupportPredict AI-powered digital experience... on demand Familiarity with web services (SOAP/REST), XML, HTML, C#, .NET, and diagnostic tools like Wireshark and Fiddler...
that we work together as one global team with our customers at the center of everything we do – and they push us to ensure... and vision to C-level executives. Negotiate favorable commercial terms, contracts and agreements that create sustainable, long...