platforms (Genesys, Avaya, Cisco, Five9) to Amazon Connect. Hands-on with Contact Lens analytics, Workforce Management, or WFO...
management. 1-2 years of direct experience working with WFM platforms (Verint, IEX, Genesys WFM, etc.), specifically... with ACD platforms (Avaya, Five9, Genesys, etc.) Demonstrated analytical, planning, and communication skills. Desired...
management environment systems, terminology and processes. Genesys or WFM System experience preferredTechnical Skills...
with WFM platforms (Verint, IEX, Genesys WFM, etc.), specifically, forecasting in a workforce tool and analyzing call... statistics and designing reports 1-2 years of direct experience working with ACD platforms (Avaya, Five9, Genesys...
el uso correcto de las herramientas comerciales (POWER BI, SALESFORCE, GENESYS) para contribuir en el crecimiento.* Colaborar... preferente* Conocimiento intermedio en Salesforce y Genesys* Manejo de inglés intermedio**Ofrecemos:**Sueldo bruto + prestaciones...
Softtek, Consultora especialista en IT Solicita un PM con Conocimientos en Genesys Cloud Architect Requisitos...: PRIORIDAD Experiencia minima de 3 años en implementación Genesys Cloud CCaaS en entornos de producción. PRIORIDAD Experiencia...
by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience... of telecommunications industry (Contact Center, IVR, PBX, CTI, ACD) is a plus.Driven to exceed defined targets and quotas.If a Genesys...
, Pspice, Ansoft, HFSS, Genesys, Microwave Office, Matlab, Mathcad). Ability to analyze large data sets using statistical...
A technology solutions provider in Mexico City seeks a Senior Deal Desk Manager to enhance sales transactions across Central and South America. This role involves collaborating with Sales Leadership to ensure pricing aligns with company str...
simulation software (ie. ADS, Pspice, Ansoft, HFSS, Genesys, Microwave Office, Matlab, Mathcad). Ability to analyze large data...