Global Telephony Engineer
dial plan development and troubleshooting. Experience with dialer platforms e.g., Five9, Genesys is highly desirable...
dial plan development and troubleshooting. Experience with dialer platforms e.g., Five9, Genesys is highly desirable...
Join to apply for the Deal Desk Senior Manager role at GenesysGenesys empowers organizations of all sizes to improve... loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the...
's digital transformation! **What will you be doing? ** **Voice Engineer, Genesys Contact center role in Infrastructure... incumbent needs a well-rounded domain knowledge on Cloud Voice, Genesys & Contact Center technologies. PepsiCo has a highly...
to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys... and quotas.If a Genesys employee referred you, please use the link they sent you to apply.**About Genesys:**Genesys empowers...
on de Microsoft Word, Excel, E-mail, Internet. - Knowledge on HDMS, HMS, HNCare, Genesys y HCM - Experience on Sales Order...
's digital transformation! **What will you be doing? ** **Voice Engineer, Genesys Contact center role in Infrastructure... incumbent needs a well-rounded domain knowledge on Cloud Voice, Genesys & Contact Center technologies. PepsiCo has a highly...
configuration for Genesys Cloud CX, ensuring stable, secure, and efficient customer service operations across global teams based...-to-end technical support for Genesys Cloud CX, including configuration, troubleshooting, and platform modifications. Owning...
, skilling, and vacation management. 1-2 years of direct experience working with WFM platforms (Verint, IEX, Genesys WFM... working with ACD platforms (Avaya, Five9, Genesys, etc.) Demonstrated analytical, planning, and communication skills...
with WFM platforms (Verint, IEX, Genesys WFM, etc.), specifically, forecasting in a workforce tool and analyzing call... statistics and designing reports 1-2 years of direct experience working with ACD platforms (Avaya, Five9, Genesys...
y operativas. Integrar RPAs con HubSpot, Genesys y arquitectura de datos. Asegurar escalabilidad, control y monitoreo...