and learn from each other. Accurately, and in a timely manner, log all activities and customer contacts in Salesforce...
abilities Highly organized with attention to detail and follow-through Proficient in CRM and quoting tools (e.g., Salesforce...
., Salesforce, CPQ platforms) Comfortable working cross-functionally and managing multiple priorities Compensation Base salary...
and complaints: Issue internal complaints and RMA if required. (Salesforce/SAP) Send customer receipt confirmation of complaint... or escalate/involve account manager. Action on solution and corrective actions. SAP and Salesforce credit-note procedures (DOA...
if required. (Salesforce / Lawson) Send customer receipt confirmation of complaint. Follow up and coordinate internally on solution... and corrective actions SAP and Salesforce credit-note procedures (DOA) Inquiry handling Handle customer questions on deliveries...
commercial policies, quotes, and proposals with accurate product, pricing, and contractual information (primarily in Salesforce... (pivot tables, lookups, basic formulas, data analysis, and reporting). Practical experience using Salesforce (or a similar...
if required. (Salesforce / Lawson) Send customer receipt confirmation of complaint. Follow up and coordinate internally on solution... and corrective actions SAP and Salesforce credit-note procedures (DOA) Inquiry handling Handle customer questions on deliveries...
to promote consistent DCR (Dealer Contact Report) in Salesforce according to the mentioned responsibilities...
and complaints: Issue internal complaints and RMA if required. (Salesforce/SAP) Send customer receipt confirmation of complaint... or escalate/involve account manager. Action on solution and corrective actions. SAP and Salesforce credit-note procedures (DOA...
documentation in Salesforce and CRM systems, and maintain accurate records for reporting and entitlement. Issue Resolution...