, ServiceNow, or Salesforce) Salesforce and CRM/Email management application support experience is a plus Proficiency with MS...
environments: ServiceNow SAP Solution Manager Jira / Confluence Knowledge of SAP S/4HANA and SAP Fiori applications...
. Ensure proper ticket management in ServiceNow / Jira, including evidence‑based closure and SLA compliance. 2. Reliability... pipelines, automation. Scheduling and operations: Control‑M. ITSM: ServiceNow, Jira. Quality and security: SonarQube...
) Accounts Receivable (AR) Asset Accounting (AA) Financial close processes Ensure proper ticket management in ServiceNow..., SD SAP operations within AMS environments SAP batch processing and monitoring ITSM tools: ServiceNow, Jira SAP...
and support (not development). Knowledge of the Software Development Life Cycle (SDLC). Use of support tools: ServiceNow...
Infrastructure Library) Experience with ServiceNow or similar Incident Management Tool Knowledge on handling Service Requests...
tools (ServiceNow) Purpose: Responsible for the management of client relationship and contract delivery of outsourcing...
. · ServiceNow experience a plus. KNOWLEDGE & COMPETENCIES · Strong troubleshooting, analysis, problem-solving and decision...
execution, FM reporting. CO: cost/profit centers, internal orders, cycles, settlements. ITSM tools (ServiceNow/Jira) and ALM...
Other tools: Axis, Scheduler, Maven, Anypoint, Runtime Manager, API Manager Support Tools: Jira, ServiceNow, Control‑M...