Operation Manager - Télévente (F/H) - Barcelone
connaissance et maîtrise des outils CRM et logiciels de téléphonie (ex : Genesys, Avaya, Vocalcom…). Maîtrise des KPI du secteur...
Contact Center Delivery Lead
Job Description: Become Our Genesys Cloud Contact Center Delivery Lead at AXA Partners! Drive the future of customer...: As the Genesys Cloud Contact Center Delivery Lead, you will be at the forefront of AXA Partners’ digital transformation...
AI Voicebot Adoption Expert, Barcelona
. (Required). - Hands-on exposure to Conversational AI platforms (e.g., Google Dialogflow, Amazon Bedrock, Genesys, Sierra or similar...
CRM Consultant_Dynamics 365
technologies: Dynamics CRM Customer Service Unified Service Desk Desirable: Genesys CTI Integration Experience analyzing...
Sales Engineer II
solutions. Competitive Strategy: Maintain expert-level knowledge of the CCaaS competitive landscape (e.g., Genesys, NICE CXone...