certifications, particularly Solutions Architect. Experience with Five9, Amazon Connect, or comparable enterprisecallcenter... and telephony platforms to support omnichannel operations in support of a high-impact national callcenter initiative. The ideal...
, marketing, and channel owners Ingest, normalize, and harmonize large multi-source datasets (media, CRM, web, email/SMS, call... center, cost, revenue) Build robust data pipelines using API connectors, custom connectors, and ETL logic to ensure scale...
as network administrator for the VoIP system;supports all aspects of the phone system;Manages callcenter servers...;and Enterprise Mobility Manager;Administers S2 Door Management System: handles access control, hardware, and permissions;Supports...
Network Engineer to design, implement, and optimize enterprise network platforms with a primary focus on data center... engineering experience with a strong concentration in enterprise data center and distributed/SD?WAN environments. Advanced...
Proficiency: Comfortable learning and using new technology platforms, callcenter software, and data management tools. Personal... functioning of the 866-OUR-VOTE contact center, handling interactions from voters seeking election-related information...
) years of experience in Red Hat Enterprise Linux, CentOS, Ubuntu, Suse, Debian Linux. Four (4) years of experience... System Administrator Location : Downey, CA The Linux System Administrator is responsible for applying Red Hat Enterprise...
-critical sectors. Their values center around reliability, safety, customer commitment, and continuous improvement—creating... operational efficiency and asset governance across the enterprise. In this role, you will: You will manage the complete...
Troubleshooting Experience with callcenter phone systems and working with geographically dispersed teams. Experience in Physical... first line of support for customer and field calls into an operations center. Log calls and perform preliminary...
Troubleshooting Experience with callcenter phone systems and working with geographically dispersed teams. Experience in Physical... first line of support for customer and field calls into an operations center. Log calls and perform preliminary...
in contact center technologies, experience delivering enterprise-grade automation, and the ability to translate business... & Development Design, develop, and enhance NICE inContact (CXone) routing flows, IVR/IVA scripts, call handling processes...