Data Analyst - REMOTE
platforms and technologies (e.g., Genesys, Avaya, Nuance) Knowledge of user experience (UX) design principles and human...
platforms and technologies (e.g., Genesys, Avaya, Nuance) Knowledge of user experience (UX) design principles and human...
applications Desired Experience GitLab, Jenkins, IntelliJ. Bash, Groovy and ZSH scripting Genesys Voice Platform (GVP...
Structure Simulator (HFSS) or equivalent, SystemVue/Genesys or equivalent, Advanced Design System (ADS) or equivalent...
technologies: Genesys, NiCE, Five9, Webex Contact Center, Cisco PCCE/UCCE, Cisco CVPD, Zoom, Amazon Connect, Twilio, RingCentral...
, SiriKit and other NL tools SoX, Audacity or similar audio utilities Nuance Speech Server, Nuance License Manager, Genesys...
, LlamaIndex, or vector databases. Experience integrating with contact center platforms (Genesys, Five9, Cisco). Google Cloud...
and Genesys. Further, this person will be BIRA liaison with Clarity PPM. Establish and sustain structured communication loops...
within a team and in isolation Desired Experience managing implementations of Genesys or cloud based contact center platforms...
EXPERIENCE: Government contract experience is a strong plus. Contact Center application experience (e.g., Genesys, Amazon...
Code repository and change management systems Desired Experience GitLab, Jenkins, Groovy and Tomcat Genesys Voice...