across Kantar and external partners (e.g. Qualtrics, Medallia) to drive sales and delivery of the offer Develops... and Medallia SKILLS An ability to think clearly and incisively about strategic CX issues related to client’s business needs...
including Toast, CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper, etc. Valid driver’s license. High...
delivery. This role is responsible for managing Medallia survey builds, programming and testing questionnaires, administering..., launch, and monitor surveys in Medallia and other survey platforms. Manage intake, documentation, and execution of research...
and platform optimization. Hands-on experience with multiple VoC and research platforms, such as Qualtrics, Forsta, Medallia...
all guest complaints within 24 hours of the incident through use of Medallia Ensure all food safety standards are followed...
systems including CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper, etc. Has deep understanding of P...
said expectations within the proper guidelines. Provide support and leadership to accomplish our Medallia food quality...
consistent use of proprietary systems such as choiceADVANTAGE®, iDeas G3, Medallia, and other brand tools. Monitor key...
platforms (Qualtrics, Glint, Medallia, Perceptyx, etc.) A minimum of five years that includes SaaS onboarding, and/or customer... team meetings If You Have This, It's A Plus: Familiarity with employee survey platforms (Qualtrics, Glint, Medallia...
(including Medallia and Synergy Reports) to document, communicate, and resolve guest feedback or operational concerns. Stays...