across Kantar and external partners (e.g. Qualtrics, Medallia) to drive sales and delivery of the offer Develops... and Medallia SKILLS An ability to think clearly and incisively about strategic CX issues related to client’s business needs...
consistent use of proprietary systems such as choiceADVANTAGE®, iDeas G3, Medallia, and other brand tools. Monitor key...
systems including CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper, etc. Has deep understanding of P...
platforms (Qualtrics, Glint, Medallia, Perceptyx, etc.) A minimum of five years that includes SaaS onboarding, and/or customer... team meetings If You Have This, It's A Plus: Familiarity with employee survey platforms (Qualtrics, Glint, Medallia...
(including Medallia and Synergy Reports) to document, communicate, and resolve guest feedback or operational concerns. Stays...
(including Medallia and Synergy Reports) to document, communicate, and resolve guest feedback or operational concerns. Stays...
to higher Overall Experience Medallia scores. The Guest Experience Ambassador will be responsible for understanding the... occasions such as birthdays, anniversaries, proposals, etc. Encourage guests to provide feedback via Medallia surveys...
systems including CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper, etc. Has deep understanding of P...
. Have up to date checklists in place. Provide exceptional guest services. Closely monitor Medallia survey, gather information..., and reply to the guests. Run reports and notice trends in Medallia and 3rd party reviews. Work with internal team on the scores...
, referral collection, Medallia scores and other metrics as outlined herein. Each In-House Sales Specialist Supervisor...