to ticketing systems (e.g., ServiceNow, Freshservice, ConnectWise, Zendesk). Prior experience in an automotive dealership...
+ enterprise systems like Zendesk) Your work will ship into production and impact real customers. What You'll Do Leverage... Support (AI Systems) Connect Claude to Zendesk to auto-answer tickets and reduce backlog Build AI ticket triage & routing...
Teams, WebEx, Zendesk, email, and phone systems to engage with customers and colleagues. Contribute to internal...
deployments, and gaining exposure to various systems (Zendesk, Cisco Meraki, Cisco Firepower, Microsoft Azure, Ekahau). Interns...
products, SaaS environments, or customer service operations Familiarity with documentation tools (e.g., Confluence, Zendesk...
(i.e., Zendesk, Confluence, ManageEngine) Requirements Pursuing a bachelor’s degree in information technology, computer science...
(i.e., Zendesk, Confluence, ManageEngine) Requirements: Pursuing a bachelor's degree in information technology, computer...
considered. Familiarity with ticketing or queue management platforms (Freshservice, ServiceNow, Zendesk, Jira, or similar...
assigned in the Zendesk Ticketing System while complying with established Service Level Agreements. Assist in the creation...