communications landscape, including providers such as RingCentral, Zoom, Microsoft Teams Voice, Cisco, 8x8, Dialpad, or similar...
network environments in vSphere, Hyper-V, and SANS. 4. Install, manage, and support VoIP phone systems (Mitel, 8x8...
and ability to troubleshoot and/or support telephony systems (MS Teams, ShoreTel, 8x8) Experience with LogicMonitor...
. Strong working knowledge of enterprise telephony and contact center platforms (8x8 Preferred). Solid understanding of VoIP...
reports (e.g., via Rental Results, 8x8, SAP) as requested and maintain contact lists per leader cadence. 1. Business...
Results, 8x8, or SAP). Coordinate with internal partners (e.g., Sales, Operations, Support Teams, other Divisions) to resolve...
through 8X8 calling system: assist customers with issues/problems Create MOJO Tickets for all calls received via 8X8 calling...
with Avaya IP Office and hosted/cloud phone systems (NetSapiens & 8x8 experience a plus) Strong client service and communication... (e.g., SIP School SSCA) NetSapiens or 8x8 platform training Job Benefits Medical Insurance Dental Insurance Vision...
integrations. Competitive (Microsoft, Amazon, RingCentral, 8x8, Cisco) &/or legacy on-premise systems knowledge...
Center Enterprise, Avaya, Five9, 8x8… Advanced knowledge of IP telephony architecture with 3+ years of practical experience...