Engineer (Mid Senior Level) with strong experience in Google Cloud Platform (GCP) to support a large-scale migration from Avaya... modeling for analytics and reporting Ensure data quality, performance, and reliability Collaborate with teams during Avaya...
of basic network technologies. Prior Health Care experiences a plus. Understanding of Avaya Phone Systems a plus Associate...
certification Avaya ACIS/ACSS/ACE/ASTA certifications 2+ years working with Avaya Aura v8/10, Communication/Session/System Manager...
industries experience - Experience with Amazon Connect or other enterprise contact center platforms (Genesys, Avaya, Cisco, NICE...
CODEC understanding SIP VoIP and SIPREC ISDN, T1, Digital and Analog Telephony CISCO CUCM, AVAYA, Airbus Vesta, West...
JS, and Reach JS;contact Center Domain application development using Avaya and Nice CXOne Platform;developing... Grafana dashboard;designing and developing IVR Call Flow using Avaya Telephony platform;Nice inContact POC and call routing...
-related data systems, including exposure to Avaya, Genesys, or similar telephony platforms Experience working within Agile...
such as Sheets, Docs, Slides, Meet, Mail, and Drive. Must manage a high volume of customer service calls via the Avaya Cloud Phone...
industries experience - Experience with Amazon Connect or other enterprise contact center platforms (Genesys, Avaya, Cisco, NICE...
experience Familiarity with key competitors such as Genesys, Amazon, Five 9, InContact, Avaya Some travel throughout the...