, Amazon Connect, Five9, Cisco UCCE/UCCX, Avaya). Experience with telephony infrastructure, SIP, VoIP, call routing...
center platforms and migrations including Avaya, Cisco, Genesys, NICE, Five9. Strong ability to translate business...
platforms like Cisco, Avaya, or cloud solutions like Genesys, Nice/InContact, Aspect, Calabrio or other major solutions...
, Maintenance) Cisco Genesys Avaya Microsoft Works with Business and IT Leaders to identify customer needs, issues... of Collaboration, Customer Experience and Infrastructure Strong expertise in Cisco Collab, Avaya Collab, Microsoft...
, Maintenance) Cisco Genesys Avaya Microsoft Works with Business and IT Leaders to identify customer needs, issues... of Collaboration, Customer Experience and Infrastructure Strong expertise in Cisco Collab, Avaya Collab, Microsoft...
, Maintenance) Cisco Genesys Avaya Microsoft Works with Business and IT Leaders to identify customer needs, issues... of Collaboration, Customer Experience and Infrastructure Strong expertise in Cisco Collab, Avaya Collab, Microsoft...
, Avaya, etc.). Knowledge of and experience managing diverse teams across business operational areas (Authorized Services...
, Avaya, etc.). Knowledge of and experience managing diverse teams across business operational areas (Authorized Services...
Certification from Avaya, Nortel, AT&T, etc. Broad understanding of network infrastructure topologies, security policies...
, Alertus, Avaya Call Manager, Beyond Trust, Microsoft Endpoint Manager (Intune), SCCM, Active Directory, Ivanti VPN, Remote...