knowledge of NORTEL/Avaya SL-100 SERVORD is a plus Working knowledge of NetPlus Telephone Management System is a plus Working... knowledge of Voice over Internet Protocol (VoIP) and Softphones is a plus Working knowledge of Avaya Call Pilot...
experience with Genesys Cloud CX Platform, Avaya, Cisco a must Healthcare Operations, Strategic Planning and Vendor management...
environment 5 or more years of hands-on experience with Avaya Enterprise Unified Communications (UC) technologies in a multi-data... center environment Expertise in Avaya hardware and technologies such as Communication Manager, Aura Messaging, System...
and experience with Microsoft Office Suite is required. Experience with Avaya phones is a plus. Responsibilities include install...
products, including Avaya, CISCO, Aspect Unified Communication, Webex Audio\Video conferencing, VoiP, SIP, analog lines, eFax...
Cisco & Avaya IP phone installs, programming, and troubleshooting. Perform physical layer diagnostics using Sniffers, BERT...
Salesforce, Cisco Finesse, Zoho Desk, Freshdesk, Calabrio, Avaya/Verint, Genesys, Five9 or ZOOM International) Consistently...
. Strong understanding of and experience with configuring IP, OSPF, BGP, VRRP, SLPP, HSRP on Avaya and Cisco switches and routers.... Experience with Avaya ERS and VSP switches. Experience with network cabling and an understanding of basic ethernet cabling...
Collaboration certifications CCNP Collaboration certification CCIE Collaboration certification (highly desirable) Avaya... Communications certification or experience supporting Avaya platforms in hybrid Cisco/Avaya environments Experience with secure...
desirable) Avaya Communications certification or experience supporting Avaya platforms in hybrid Cisco/Avaya environments... technologies (Cisco UCCX/UCCE or Avaya equivalents) Prior experience in a DoD, IC, or other high-security environment...