, and updates process documentation as needed · Experience with other UC/Contact Center platforms (Avaya Aura, Cisco UCCE, Genesys...
installation updates with assistance of professional engineers of microprocessor-based systems intercom in house (Avaya phone...
concepts including SIP/RTP, call control, and agent state management Experience integrating with Avaya APIs for call events...
technologies such as: Avaya Cisco Contact Center LivePerson Experience designing and supporting IVR and call-routing...
Experience Contact center technologies such as: Avaya Cisco Contact Center LivePerson Experience designing...
Experience Contact center technologies such as: Avaya Cisco Contact Center LivePerson Experience designing...
Greetings, Position: AI/ML Engineer ( "Contact Center" OR Avaya ) Location: Phoenix, AZ , Charlotte, NC and Sunrise... technologies such as: Avaya Cisco Contact Center LivePerson Experience designing and supporting IVR and call-routing...
. Must manage a high volume of customer service calls via the Avaya Cloud Phone. Must manage nearly 1,000 daily communications via...
frameworks (Selenium, REST Assured, etc.) Knowledge of contact centre platforms like Avaya or Genesys Familiarity with CI/CD...
as needed Experience with other UC/Contact Center platforms (Avaya Aura, Cisco UCCE, Genesys, Microsoft Teams voice). Mobile device...