Hi Greetings from Conch Technologies Position: AI/ML Engineer ( "Contact Center" OR Avaya ) Location: Phoenix... and Conversational AI solutions Preferred Experience Contact center technologies such as: Avaya Cisco Contact Center LivePerson...
Hi, Greetings from Conch Technologies Inc Position: AI/ML Engineer ( "Contact Center" OR Avaya ) Location... Experience Contact center technologies such as: Avaya Cisco Contact Center LivePerson Experience designing and supporting...
following: - Cisco ASA - Cisco FirePOWER - Cisco Catalyst - Cisco Nexus - Avaya PoE Switches - F5 LTM and GTM load... Console Server - Avocent KVM Switch - RedSeal Appliance SYS-1027R-WRF4+ - SafeNet 7000 - Avaya Media Gateway G450 - IBM...
technologies such as: Avaya Cisco Contact Center LivePerson Experience designing and supporting IVR and call-routing...
’s eWFM. Experience using Avaya CMS for reporting and skill changes. Attention to detail and high level of accuracy. Clear...
, etc.) Intermediate knowledge of ACD Technology (AWS-preferred, Avaya, Aspect, etc.) Two years’ experience in a Call Center environment...
to customer interaction. Demonstrated knowledge of call center environments and Siemens and/or Avaya. Demonstrated ability to work...
to meet requirement. Experience with one or multiple Cisco, Avaya or Oracle voice platforms including Cisco Unified... Communications Manager (CUCM), Cisco Unity, Cisco Unified Border Element (CUBE), Oracle Session Border Controller (SBC) and Avaya...
Practitioner or equivalent AWS certification. Experience with legacy contact center platforms such as Genesys, Avaya, or Cisco...
platforms like Avaya or Genesys Familiarity with CI/CD and DevOps testing practices Soft Skills Strong analytical...