group through video calls;1 -2 years of experience in a call center platform (Avaya, RingCentral, Genesys or similar...
Working knowledge of Windows/Linux/VM/ESXi hosts. Experience with Avaya and Cisco on prem solutions. Experience with cloud..., and basic scripting such as Python is a plus. Working knowledge of Session Border Controllers (Avaya and/or Oracle). Knowledge...
. Experience using workforce management, telephony, and automated call distribution tools such as Aspect, Blue Pumpkin, IEX, Avaya...
, and troubleshooting. o Experience with telephony platforms, including Avaya and call recording/workforce management applications...
, Security+ CE or equivalent to meet requirement. Experience with one or multiple Cisco, Avaya or Oracle voice platforms... Controller (SBC) and Avaya Aura Application Server. Expertise in SIP internetworking signaling and call flow. Demonstrable...
with Amazon Connect or other enterprise contact center platforms (Genesys, Avaya, Cisco, NICE, Five9, etc.) - Hands-on experience...
(Avaya, Cisco) and strong technical orientation Software / solution deployment projects delivery experience in the IT world...
, DHCP), and telephony security concepts Working knowledge of Windows/Linux/VM/ESXi hosts. Experience with Avaya and Cisco... Border Controllers (Avaya and/or Oracle). Knowledge of Window & Linux based systems administration. Collaborate...
hosts. Experience with Avaya and Cisco on prem solutions. Experience with cloud migration and CCaaS (Zoom) administration... is a plus. Working knowledge of Session Border Controllers (Avaya and/or Oracle). Knowledge of Window & Linux based systems...
. Experience with one or multiple Cisco, Avaya or Oracle voice platforms including Cisco Unified Communications Manager (CUCM...), Cisco Unity, Cisco Unified Border Element (CUBE), Oracle Session Border Controller (SBC) and Avaya Aura Application Server...