requirement. Experience with one or multiple Cisco, Avaya or Oracle voice platforms including Cisco Unified Communications... Manager (CUCM), Cisco Unity, Cisco Unified Border Element (CUBE), Oracle Session Border Controller (SBC) and Avaya Aura...
knowledge of vendor technologies, such as (but not limited to) Cisco, EMC, Dell Avaya etc. Entry level knowledge on management...
platforms like Avaya or Genesys Familiarity with CI/CD and DevOps testing practices Soft Skills Strong analytical...
a comprehensive understanding of eBay's systems and tools while working in AVAYA, Communicator and Zoom for the purpose of effective...
Preferred Skills & Qualifications Experience with Contact Center platforms (Genesys, NICE, Avaya, Cisco) Cloud Telephony...
Center. Including but not limited to signing into and out of the Avaya phone systems. Utilizing the established “hotline...
Center. Including but not limited to signing into and out of the Avaya phone systems. Utilizing the established “hotline...
We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Avaya... systems (e.g., Avaya, Cisco) to Amazon Connect, from discovery and planning through execution and rollout. Define and execute...
troubleshooting • Equipment disposal activities • Installing and troubleshooting Cisco and Avaya IP phones. This position... to program Cisco phones o Must be able to install Avaya phones o Must be able to troubleshoot Avaya and Cisco phones...
, and workforce management tools. Desired: Mitel and/or Avaya experience highly desired for this role. Experience in healthcare...