Sr. Applied AI Solutions Architect - Public Sector, Amazon Connect
industries experience - Experience with Amazon Connect or other enterprise contact center platforms (Genesys, Avaya, Cisco, NICE...
industries experience - Experience with Amazon Connect or other enterprise contact center platforms (Genesys, Avaya, Cisco, NICE...
Familiarity with solutions from Cisco, Avaya, Amazon, Microsoft, or major telecom carriers Bachelor's degree or equivalent...
security on the OpenNet or ClassNet side. Monitor third party portals (Avaya and AT&T). Monitor voice (EMI), Opennet...
/Contact Center platforms (Avaya Aura, Cisco UCCE, Genesys, Microsoft Teams voice). Mobile device management and support...
A+ certifications preferred Microsoft certifications preferred Avaya certifications preferred Cisco certifications preferred... and/or DHCP Experience with Cisco enterprise networking Experience with Avaya communications technologies Infrastructure...
), Collaboration Avaya Certified Expert (ACE), Unified Communications, Microsoft Certified Teams Administrator-Associate. Experience...
, Maintenance) Cisco Genesys Avaya Microsoft Works with Business and IT Leaders to identify customer needs, issues... of Collaboration, Customer Experience and Infrastructure Strong expertise in Cisco Collab, Avaya Collab, Microsoft...
Skills: Telecommunications and video experience with AVAYA and ZOOM platforms. IP based telephony, PBX platforms, Digital...
but not limited to Avaya, Zoom, Outlook, etc. to verify the interest level based on certain criteria and BANT qualification...
security on the OpenNet or ClassNet side. Monitor third party portals (Avaya and AT&T). Monitor voice (EMI), Opennet...