/Contact Center platforms (Avaya Aura, Cisco UCCE, Genesys, Microsoft Teams voice). Mobile device management and support...
Skills: Telecommunications and video experience with AVAYA and ZOOM platforms. IP based telephony, PBX platforms, Digital...
but not limited to Avaya, Zoom, Outlook, etc. to verify the interest level based on certain criteria and BANT qualification...
security on the OpenNet or ClassNet side. Monitor third party portals (Avaya and AT&T). Monitor voice (EMI), Opennet...
troubleshooting • Equipment disposal activities • Installing and troubleshooting Cisco and Avaya IP phones This position...
with Amazon Connect or other enterprise contact center platforms (Genesys, Avaya, Cisco, NICE, Five9, etc.) - Hands-on experience...
solutions including Oracle CPQ, DocuSign, Avaya, CDK, TASKE, Avnet, HubSpot, ZenDesk, Five9s, OEMs · Bachelor’s Degree...
desirable) Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya environments... technologies (Cisco UCCX/UCCE or Avaya equivalent) Prior experience in a DoD, IC, or other high-security environment Salary Min...
, ServiceNow, RL6, CMS (Avaya) Supervisor, MyChart. Excellent customer service skills, by being attentive, respectful...
, Salesforce Target X, Parchment, Zoom, Outlook, Texting, and Avaya Call Center Phone System. Analyze, troubleshoot, and resolve... systems, including: Banner SIS, Target X CRM, Avaya Call Center, SARS schedule, and more. Complete outgoing calling campaigns...