Senior Technical Support Engineer
, addressing complex problems through various communication channels, including telephone, email, WhatsApp, FaceTime, ConnectWise...
, addressing complex problems through various communication channels, including telephone, email, WhatsApp, FaceTime, ConnectWise...
. Experience with PSA, RMM, documentation, and project tools such as ConnectWise, HaloPSA, N-able, Hudu, IT Glue, Microsoft Planner...
. Responsibilities: Maintain accurate inventory records and real-time data integrity within ConnectWise PSA or similar inventory... with ConnectWise PSA or similar ERP/inventory management systems strongly preferred. Familiarity with FedEx shipping systems and LTL...
with high attention to detail. Strong communication and negotiation abilities. ConnectWise Manage, CPQ or similar ERP / PSA... Prior experience working within software systems a plus (ConnectWise, CPQ) A great attitude and a willingness to learn...
: Expert in multiple specialties (Server, Storage, VDI, AD, DNS) ConnectWise, Automate and Auvik experience a plus Extremely...
, and administration of customer-facing quotes and proposals in ConnectWise CPQ. This role will work closely with Account Managers... presales role. The ideal candidate has direct experience using ConnectWise CPQ, strong attention to detail, and familiarity...
, and technician skill set Schedule Technicians: Manage technician calendars in ConnectWise Manage, scheduling remote and onsite... with ConnectWise Manage or similar PSA/ticketing systems (Autotask, Halo, ServiceNow) Strong understanding of IT service...
Proven ability to grow accounts and retain clients through genuine relationship-building ConnectWise or similar PSA/CRM...
with high attention to detail. Strong communication and negotiation abilities. ConnectWise Manage, CPQ or similar ERP / PSA... Prior experience working within software systems a plus (ConnectWise, CPQ) A great attitude and a willingness to learn...
requests in a fast-paced environment. Comfort using CRM and quoting tools such as Salesforce, HubSpot, ConnectWise, or similar...