all work as service tickets into ConnectWise Highly organized, self-motivated, and self-directed Managed Services..., ConnectWise, Automate/ScreenConnect, Sophos, SonicWall, Barracuda, Unifi, experience a plus Managerial: Training-Knowledge...
all work as service tickets into ConnectWise Highly organized, self-motivated, and self-directed Managed Services..., ConnectWise, Automate/ScreenConnect, Sophos, SonicWall, Barracuda, Unifi, experience a plus Managerial: Training-Knowledge...
tools (e.g., ConnectWise, Datto, NinjaOne, or Atera) for monitoring and documentation. Assist with onboarding... (ConnectWise, Datto, NinjaOne, etc.). Excellent problem-solving, documentation, and customer service skills. Experience...
with confidence Use tools like 8x8, Microsoft Teams, ConnectWise, and Kaseya VSA Ticketing, Triage & Core Support You'll handle... & software troubleshooting Experience with: ConnectWise, Kaseya VSA, Jira, ServiceNow or similar Strong communication...
with confidence Use tools like 8x8, Microsoft Teams, ConnectWise, and Kaseya VSA Ticketing, Triage & Core Support You'll handle... & software troubleshooting Experience with: ConnectWise, Kaseya VSA, Jira, ServiceNow or similar Strong communication...
in a fast-paced environment Preferred / Nice-to-Have Skills Experience with RMM tools (e.g., ConnectWise, Datto, NinjaOne...
in to Connectwise. The position will coordinate the flow of information between customers and service staff in order to facilitate the... under pressure and meet deadlines Experience with Connectwise a plus Must pass pre-employment background check and drug test...
: RAID, iLO, DRAC, Bare Metal Restores, Backup methods LabTech or similar RMM experience ConnectWise experience or similar...
& Tools: Continuously evaluate and refine service operations, leveraging automation tools like ConnectWise Manage and RMM... Strong familiarity with ConnectWise Manage, RMM tools, and ITIL-based service processes Strategic thinker with a process-orientation...
to: Ensure the correct setup of project tickets and hours budgets in ConnectWise, Efficiently manage project budgets, expenses... (Microsoft 365) and SmartSheet for the creation and customization of deliverables and project plans. Familiar with ConnectWise...