tools (ConnectWise, Datto, etc.) What We Offer Competitive salary, $60,000-$80,000 annually, depending on experience...
or proper escalation Maintain accurate ticket records using service management software (e.g., ConnectWise Manage...
environment using Autotask PSA and Datto RMM or ConnectWise. Schedule: Monday - Friday 8:00 AM - 5:00 PM EST Harrisburg... experience with the following MSP tools: Autotask PSA (ticketing, documentation, workflows) Datto RMM or ConnectWise...
newest automating accounting tools Work with QuickBooks Enterprise, ConnectWise PSA and quoting software Requirements...
or technical documentation when needed Maintain detailed project documentation within IT Glue and ConnectWise, including...
, Salesforce). Familiarity with ITSM platforms such as Autotask, ServiceNow, or ConnectWise. Soft Skills: Highly detail...
purposes of automation, such as through PowerShell, batch files, VBScript Knowledge of RMM products such as ConnectWise...
alerts, manage your ticket queue in ConnectWise, and document every incident clearly and completely You will configure... with an RMM platform (N-Able, LabTech, or similar) and ConnectWise or equivalent PSA Located in Northern NJ;must be able...
with one or more MDM platforms 2+ years of experience doing real-time ticket management using a commercial ticketing system (ConnectWise...
with ConnectWise and DattoRMM is a plus Certifications (Preferred but Not Required) Microsoft certifications Cisco certifications...