Familiarity with ITSM/ticketing systems (ServiceNow, ConnectWise, Remedy) Prior experience in a managed services or field...
organizational and time management skills Strong customer service skills Required experience with the following: ConnectWise...
., ConnectWise, ServiceNow, JIRA, Zendesk). Excellent problem-solving skills and the ability to troubleshoot complex technical.... Preferred Experience: Experience with ConnectWise. Certifications such as CompTIA A+, Network+, or Microsoft Certified...
Detail-oriented documentation skills Able to lift 40 lbs. of computer equipment Preferred: Experience with ConnectWise...
with their goals. Stay ahead of the curve by reviewing new technologies and trends regularly. Use ConnectWise to document work.... Experience with MSP tools like ConnectWise and Kaseya. Excellent problem-solving and diagnostic skills. Strong communication...
with ConnectWise, Autotask, Datto, Ninja, Kaseya or similar MSP tools Who Will Do Well Here You’ll probably enjoy this role...
used by faculty and staff. Manage and maintain Intune, Jamf, Connectwise suite, Medicat (EMR). Diagnose and resolve...
, Meraki, Ubiquiti, or similar platforms Familiarity with ITSM/ticketing systems (ServiceNow, ConnectWise, Remedy) Prior...
(Preferred) Mac, NinjaOne, ConnectWise, Sophos, Barracuda, Unifi, experience a plus...
from discovery through completion Nice to Have ConnectWise, Autotask, Datto, Kaseya, NinjaOne or similar MSP tool experience...