, email, and our client portal Triage and dispatch service tickets using ConnectWise, ensuring prompt and accurate scheduling Coordinate... systems (ConnectWise is a plus) Self-starter mindset with a collaborative, team-first attitude Valid driver’s license...
: RMMs (such as NinjaOne, ConnectWise Automate, Kaseya VSA, Synchro) PSAs (such as Halo, Autotask, ConnectWise Manage...
for entering all work, time and expenses in ConnectWise as they occur. Maintain certifications required for position... (e.g., ConnectWise) Strong leadership, negotiation, and conflict resolution skills. A customer-focused and professional...
and written communication skills Familiarity with CRM systems (HubSpot, ConnectWise, Autotask, etc. preferred) Ability to manage...
. Optional / Desired Experience working with Microsoft Office 365 and Microsoft Azure from a sales perspective ConnectWise...
for client travel. Experience with industry business standard software products, RapidFire Tools, and ConnectWise...
, responding accordingly through service tickets. Maintain and review system documentation in ConnectWise, ensuring accurate... performed, both internally and for customers, using ConnectWise. Ensure daily productivity aligns with departmental goals...
Authentication configuration and support Preferred Technical Experience: ConnectWise Manage ConnectWise Automate IT Glue...
Project. Familiarity with ConnectWise Manage at an intermediate to advanced level is also required. These skills...
responsibilities, and projects, balancing urgency with strategic priorities. Ensure work is tracked accurately through ConnectWise..., including Ninja RMM and ConnectWise Manage, and the ability to consume and interpret Power BI reporting (or similar...