Team Lead, Enterprise Service Desk
process. Skills: Experience with ConnectWise ITSM platform Incident, request, problem, change and major incident...
process. Skills: Experience with ConnectWise ITSM platform Incident, request, problem, change and major incident...
, analytical and thorough is a must Proficient in Salesforce and Connectwise/ServiceNow, helpful. Hybrid (3 days in the office...
ConnectWise suite of products Significant experience with Microsoft Azure Exceptional written and verbal communication...
with ConnectWise suite? That’s a plus!...
with a Managed Service provider and the use of the the tool sets of an MSP, as listed below, are a major plus. Connectwise ITGlue...
ConnectWise suite of products Significant experience with Microsoft Azure Exceptional written and verbal communication...
with ticketing systems and service desk platforms (e.g., ConnectWise, JIRA, ServiceNow). Strong communication and soft skills...
, and monitoring tools such as ConnectWise Manage, Control, Auvik, and IT Glue Experience designing and implementing solutions...
. Industry certifications (e.g., MCSA, VCP, CCNA) are a plus. Proficiency with ConnectWise, Cisco, Meraki, Datto, VMware...
such as ConnectWise Manage, ConnectWise CPQ, IT Glue, or similar systems.Experience working with major IT distributors (Ingram Micro, TD...