Service Desk Technician III
software (e.g., ConnectWise Manage) Troubleshoot and resolve complex client issues, performing root-cause analysis...
software (e.g., ConnectWise Manage) Troubleshoot and resolve complex client issues, performing root-cause analysis...
365 Familiarity with ConnectWise, HubSpot, ZoomInfo Benefits and Perks Medical, Dental and Vision coverage...
, vCIO, MSP Account Manager, or Service Delivery Manager Strong ConnectWise Manage experience (required) Strong Quoter...
a Director of Operations. Expert Tool Knowledge: Mastery of PSA and RMM platforms (e.g., ConnectWise, Autotask, NinjaOne...
of server and network monitoring tools (SCOM, ConnectWise, SolarWinds Orion, Liongard) Strong written and oral communication... Active Directory, GPO, DNS, and other core windows services Familiar with ticketing tools (currently using ConnectWise...
and problem-solving skills. Experience with Cisco Meraki environments, preferred. Experience with the ConnectWise suite, highly...
to dive deeper. · Administrative Tasks: Enter time and expenses in ConnectWise PSA, attend scheduled meetings, and complete...
, and data reliability ERP/PSA experience strongly preferred (e.g., Sage Intacct, ConnectWise or similar) CPA, CMA, or MBA a plus...
Authentication configuration and support Preferred Technical Experience: ConnectWise Manage ConnectWise Automate IT Glue...
tools (e.g., ConnectWise, Datto, Autotask) Strong troubleshooting and documentation skills Experience in a customer...