Technical Project Manager Preferred Qualifications MSP experience strongly preferred Experience with tools such as ConnectWise...
and PSA systems like ConnectWise. Troubleshooting & Implementation Skills: Strong diagnostic skills for complex technical...
. Ability to pass an extensive background check Optional / Desired ConnectWise and Quosal Knowledge Understanding...
or equivalent PSA/ticketing systems (e.g., ConnectWise, ServiceNow, Zendesk). Exceptional communication skills—articulate...
ConnectWise calendar appointments for all technical support staff to coordinate project and support work maximizing utilization..., and emergency requests. Ensures that ConnectWise Dispatch Portal provides an accurate reflection of work scheduled on-site...
., ConnectWise, ServiceNow, Zendesk). Exceptional communication skills—articulate, professional, and able to explain technical...
, and monitoring tools such as ConnectWise Manage, Control, Auvik, and IT Glue Experience designing and implementing solutions...
payments through automated process from QuickBooks to ConnectWise Reconcile customer accounts and resolve discrepancies... of monthly invoices on a scheduled billing cycle Transfer invoices through automated process from ConnectWise to QuickBooks...
Experience working with agencies to support campaigns and initiatives Experience with MarTech such as Salesforce, ConnectWise...
with ConnectWise Manage or similar ticketing systems RMM/remote management tool experience Experience supporting Apple products...