experience. Experience with the following systems is a plus: ConnectWise Manage PSA Datto RMM Cisco Meraki Why Work...
Management, Halo PSA, ConnectWise, or equivalent) in a multi-tenant or multi-customer context — you've built the workflows...
· ConnectWise and MSP experience +++ · Cisco and Meraki experience +++ · Thorough knowledge of Windows 10 and Mac OS X...
in relevant technologies and systems. Strong proficiency with ticketing and quotation applications (e.g., ConnectWise, QuoteWerks...
(ConnectWise Manage experience is a strong plus) Knowledge of Windows and Mac OS troubleshooting fundamentals Proficiency... Experience in an MSP or IT services environment A+, Network+, or other relevant certifications Familiarity with ConnectWise...
RMM and ConnectWise or similar PSA software desirable Strong work ethic, attention to detail, problem-solving skills..., and ConnectWise experience or similar PSA experience are all considered a plus. Only local candidates in Fort Lauderdale, FL need...
and client workflows. Build out and manage ticket management systems for MSA customers on platforms such as ConnectWise... (ConnectWise, Zendesk, Freshdesk, or similar). Demonstrated experience configuring and deploying network equipment and firewalls...
of service requests. Manage tickets in ConnectWise, ensuring detailed documentation of all customer interactions, technical...., ConnectWise, ScreenConnect, RMM platforms). Experience supporting and troubleshooting firewalls, switches, VPNs, and wireless...
and resolve it Familiarity with ConnectWise PSA or similar ticketing system for time and record keeping Ability to work well...
practices. Experience with PSA/CRM tools (e.g., ConnectWise) for managing tickets, opportunities, and client data...