environments Experience with RMM tools such as ConnectWise Automate and PowerShell scripting Strong documentation and process...
and expenses in ConnectWise as they occur. Enter all work as service tickets in ConnectWise. Understand processes in ConnectWise... by completing assigned training materials on the ConnectWise University. Who You Are: You have 3-5 years of solid experience...
Technical Experience: ConnectWise Manage ConnectWise Automate IT Glue Azure and AWS Hyper-V and VMware Cisco, Meraki...
and Ticket Management Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature... in ConnectWise Manage. Conducts a thorough review of assigned tickets for the next day before the end of the current shift...
tools Cloud support – multiple device data syncing ConnectWise or other ticketing systems Word, Excel...
ConnectWise for job details, documentation, and check-in/out Work alongside another technician when needed, but operate...
· ConnectWise and MSP experience +++ · Cisco and Meraki experience +++ · Thorough knowledge of Windows 10 and Mac OS X...
and resolve it Familiarity with ConnectWise PSA or similar ticketing system for time and record keeping Ability to work well...
such as ConnectWise Manage and RMM platforms Familiarity with reporting tools such as Power BI Industry certifications (Microsoft...
abilities Experience working with PSA and RMM platforms such as ConnectWise or N-Able Ability to manage multiple projects...