IT Support Escalation
: Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA...
: Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA...
Microsoft Office 365 installation and support Preferred Technical Experience: ConnectWise Manage ConnectWise Automate IT...
in a fast-paced environment Preferred / Nice-to-Have Skills Experience with RMM tools (e.g., ConnectWise, Datto, NinjaOne...
to: Ensure the correct setup of project tickets and hours budgets in ConnectWise, Efficiently manage project budgets, expenses... (Microsoft 365) and SmartSheet for the creation and customization of deliverables and project plans. Familiar with ConnectWise...
correct setup of project tickets and hours budgets in ConnectWise. Report project progress at the phase level - validating...-management model with multiple leaders, cross-functional teams, and dynamic roles. Familiar with ConnectWise Manage for project...
skills Experience in project management is a plus Experience with ConnectWise preferred Ability to work after hours...
RMM and ConnectWise or similar PSA software desirable Strong work ethic, attention to detail, problem-solving skills..., and ConnectWise experience or similar PSA experience are all considered a plus. Only local candidates in Fort Lauderdale, FL need...
or technical documentation when needed Maintain detailed project documentation within IT Glue and ConnectWise, including...
with RMM and PSA platforms used in MSPs (e.g., ConnectWise, Autotask, N‑able, Datto, etc.). Strong troubleshooting skills...
to improve IT services. Manage a Microsoft on-premises enterprise network. Configure SNMP probes for all sites (ConnectWise...