with one or more MDM platforms 2+ years of experience doing real-time ticket management using a commercial ticketing system (ConnectWise...
to learn PSA platforms such as ConnectWise. Strong analytical and problem-solving skills with the ability to interpret data...
solutions are highly desirable. Knowledge of MSP tools - ConnectWise Office365 / M365 Azure / AWS Datto Must be comfortable...
with RMM and PSA platforms used in MSPs (e.g., ConnectWise, Autotask, N‑able, Datto, etc.). Strong troubleshooting skills...
platforms (ConnectWise, Autotask, etc.) Good communication — you don’t need to be salesy, just clear and helpful Ability...
to improve IT services. Manage a Microsoft on-premises enterprise network. Configure SNMP probes for all sites (ConnectWise...
, and confined storage spaces. Preferred Qualifications Previous experience with ConnectWise or similar ticketing system...
, and confined storage spaces. Preferred Qualifications Previous experience with ConnectWise or similar ticketing system...
tunnels;SSL VPN Setup ConnectWise PSA software Wireless Technologies Experience with advanced troubleshooting server...
Systems (ConnectWise preferred) Anti-Virus and Malware software Microsoft Office through 2016 and 365 Windows 11...