IT Support Escalation
: Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA...
: Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA...
, Kaseya, ConnectWise, or similar) Microsoft 365 and cloud environments Cybersecurity solutions (MFA, EDR, backups...
., ConnectWise, ServiceNow, JIRA, Zendesk). Excellent problem-solving skills and the ability to troubleshoot complex technical.... Preferred Experience: Experience with ConnectWise. Certifications such as CompTIA A+, Network+, or Microsoft Certified...
Duties and Responsibilities Utilize IT Service Management (ITSM) systems (e.g., ConnectWise, ServiceNow, Jira Service... such as ConnectWise, ServiceNow, or Jira Service Management. 2 years previous customer service experience. Excellent with oral...
qualifications: · A+ Technical Certification or equivalent experience required · Experience with ConnectWise suite of management...
except for e-automate. The systems you are responsible for are Connectwise, CEO Juice, FM Audit, and any other systems that are added...
, and emerging trends. Utilize ConnectWise & Smartsheet to ensure complete, accurate, and timely documentation and record keeping... or standards (e.g., PSP, UL 2050). Working knowledge of ConnectWise Manage, Bright Gauge, Smartsheet, & QuoteWerks. Key...
to Have PSA and RMM familiarity: Experience with MSP operational tooling including ConnectWise, Autotask, NinjaOne, or HaloPSA...
sales Sales training Familiarity with ConnectWise, Salesforce, and HubSpot Job Benefits Medical insurance Vision...
productivity systems Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise.... Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise. Ability to problem solve at a high level...