, and hardware. Log and track support requests in ConnectWise. Prioritize and/or escalate tickets as required to ensure customer...
- ConnectWise Office365 / M365 Azure / AWS Datto Must be comfortable adopting and using AI-powered tools as part of daily...
in ticketing systems;ConnectWise a plus. Desire Qualifications/Skills: Strong commitment to delivering high-quality technical...
in ticketing systems;ConnectWise a plus. Desire Qualifications/Skills: Strong commitment to delivering high-quality technical...
such as ConnectWise, NinjaOne, SkyKick, or similar platforms. Security and Ecosystem Exposure Experience with email security, backup...
core operational platforms (e.g., ConnectWise, IT Glue, Kaseya) to drive effective service delivery, documentation quality... scenarios. Experience leveraging and optimizing service delivery platforms (e.g., ConnectWise, IT Glue, Kaseya) to improve...
Collaborative and positive mindset Organized, analytical and thorough is a must Proficient in Salesforce and Connectwise...
environment, particularly utilizing the ConnectWise suite of products Scripting / Automation Framework knowledge: PowerShell...
such as ConnectWise, NinjaOne, SkyKick, or similar platforms. Security and Ecosystem Exposure Experience with email security, backup...
environment, particularly utilizing the ConnectWise suite of products Scripting / Automation Framework knowledge: PowerShell...