Help Desk Support
/Office 365, Azure experience is a plus Knowledge of Managed Services ticketing systems, PSA tools, RMM tools (ConnectWise...
/Office 365, Azure experience is a plus Knowledge of Managed Services ticketing systems, PSA tools, RMM tools (ConnectWise...
(e.g., ConnectWise, Autotask, ServiceNow) and RMM solutions. Knowledge of cybersecurity best practices and compliance... responsibilities in a fast-paced environment. Preferred Experience: Experience with ConnectWise ITIL Foundation or higher...
and ConnectWise, is a plus. Additional Notes A successful candidate will receive a competitive compensation package including...
(Preferred) Mac, Kaseya, ConnectWise, Sophos, SonicWall, Barracuda, Unifi, experience a plus...
solutions using ConnectWise Automate and Backstage What You Bring 2 to 4 years in IT infrastructure support 2+ years... management Experience with tools including Sophos, ConnectWise, Veeam, and Unifi Security+ (or equivalent) Microsoft...
or similar) Backup technologies such as Datto or equivalent Preferred Experience ConnectWise Manage / Ninja RMM ITGlue...
, ConnectWise), ticketing systems, and ITIL practices. Excellent troubleshooting, communication, and documentation skills. Ability...
in CRM (e.g., HubSpot, Salesforce, ConnectWise Sell) Track sales activity, pipeline progress, and forecasts Follow defined...
Experience with ConnectWise PSA (Professional Services Automation) System For consideration, please submit a cover letter...
-to-Haves Strong relationships with IT vendors in various fields. Experience with ConnectWise Sell platform. Familiarity...