L2 IT Support Specialist
, and endpoint imaging. Platform Familiarity: Exposure to ITSM platforms (such as ConnectWise) and documentation tools (like ITGlue...
, and endpoint imaging. Platform Familiarity: Exposure to ITSM platforms (such as ConnectWise) and documentation tools (like ITGlue...
and end users Familiarity with Managed Service Provider (MSP) software tools such as HaloPSA, ConnectWise...
with PSA/RMM platforms such as ConnectWise, Autotask, Kaseya, or NinjaOne Excellent communication, organization, and client...
with ConnectWise PSA or similar PSA platform. Relevant exposure to the IT services industry. Bachelor's degree in a related field...
, and/or similar platforms Basic to intermediate Linux knowledge preferred Experience with ConnectWise tools, including ConnectWise...
abilities Experience working with PSA and RMM platforms such as ConnectWise or N-Able Ability to manage multiple projects...
tools (ConnectWise preferred) Preferred Qualifications Certifications such as Security+ and/or Network+ AZ-100, AZ-700...
modeling, and business judgment skills. Experience with CRM and PSA tools such as HubSpot, ConnectWise PSA, or similar...
strong flexibility and problem-solving skills. Experience with Cisco Meraki environments, preferred. Experience with the ConnectWise...
with their goals. Stay ahead of the curve by reviewing new technologies and trends regularly. Use ConnectWise to document work.... Experience with MSP tools like ConnectWise and Kaseya. Excellent problem-solving and diagnostic skills. Strong communication...