organizational and time management skills Strong customer service skills Required experience with the following: ConnectWise...
., ConnectWise, ServiceNow, JIRA, Zendesk). Excellent problem-solving skills and the ability to troubleshoot complex technical.... Preferred Experience: Experience with ConnectWise. Certifications such as CompTIA A+, Network+, or Microsoft Certified...
Familiarity with ITSM/ticketing systems (ServiceNow, ConnectWise, Remedy) Prior experience in a managed services or field...
Detail-oriented documentation skills Able to lift 40 lbs. of computer equipment Preferred: Experience with ConnectWise...
from discovery through completion Nice to Have ConnectWise, Autotask, Datto, Kaseya, NinjaOne or similar MSP tool experience...
(Preferred) Mac, NinjaOne, ConnectWise, Sophos, Barracuda, Unifi, experience a plus...
all work as service tickets into ConnectWise Highly organized, self-motivated, and self-directed Managed Services..., NinjaOne, ConnectWise, Automate/ScreenConnect, Sophos, Barracuda, Unifi, experience a plus Managerial: Training-Knowledge...
in a production IT environment(s), preferably in multi-site environments: 1-5 years (Preferred) Mac, NinjaOne, ConnectWise, Sophos...
, Meraki, Ubiquiti, or similar platforms Familiarity with ITSM/ticketing systems (ServiceNow, ConnectWise, Remedy) Prior...
with ConnectWise, Autotask, Datto, Ninja, Kaseya or similar MSP tools Who Will Do Well Here You’ll probably enjoy this role...