Digital Technology Admin
such as Jira. Experience working and administrating ITSM platforms such as Jira Service Management (JSM) and Freshworks...
such as Jira. Experience working and administrating ITSM platforms such as Jira Service Management (JSM) and Freshworks...
with Technical Degree or AA/technical training + strong aptitude. Technology & Tools: ServiceNow/Freshworks, ACD/IVR, Windows 10/11...
with Technical Degree or AA/technical training + strong aptitude. Technology & Tools: ServiceNow/Freshworks, ACD/IVR, Windows 10/11...
, and documentation. Familiarity with project management, software development, and ticketing tools (Azure DevOps, Freshworks) AWS...
environment. Responsibilities Design and implement automation using PowerShell, Azure Automation, Power Automate, Freshworks...
such as Jira. Experience working and administrating ITSM platforms such as Jira Service Management (JSM) and Freshworks...
, Dynamics 365, Freshworks, or similar platforms. Familiarity with low-code/no-code platforms like Microsoft Power Platform...
environment. Responsibilities Design and implement automation using PowerShell, Azure Automation, Power Automate, Freshworks...
Management platforms (ServiceNow, Freshworks, or similar), building scalable workflows, dashboards, and reporting mechanisms..., Freshworks, or similar, including hands-on platform implementation, integration, workflow design, and reporting. Hands...
ITSM solutions such as ServiceNow, BMC Helix, Freshworks, or similar platforms, and a deep understanding of ITIL... in ITSM platforms such as ServiceNow, BMC Helix, Freshworks, or equivalent. Strong understanding of ITIL framework...