Customer Success Manager
commercial targets tied to renewals or expansion Familiarity with: Salesforce Gainsight HubSpot Similar CRM / CS...
commercial targets tied to renewals or expansion Familiarity with: Salesforce Gainsight HubSpot Similar CRM / CS...
, Salesforce, and at least one CS platform (Hook, Gainsight, ChurnZero, or similar);comfortable building and configuring tools...
or life sciences environment. Familiarity with commercial systems such as Salesforce, Conga, Gainsight, or similar platforms...
platforms (e.g., HubSpot, Salesforce, Gainsight, ChurnZero) Comfortable analyzing dashboards and customer data to inform...
platforms (e.g., HubSpot, Salesforce, Gainsight, ChurnZero) Comfortable analyzing dashboards and customer data to inform...
including Salesforce, Marketo, Gainsight, Outreach, Thoughtspot, Tableau, and Amplitude. Shape our AI data strategy, ensuring...
software (e.g., ServiceChannel) and CRM tools (Salesforce, Gainsight). What You’ll Get Our work environment is dynamic...
and current in Salesforce and Gainsight Coordinate cross functional resources to unblock customers and stabilize outcomes...
Conduct regular check-ins and strategic calls 3. Proactive Client Engagement Monitor usage via: Gainsight ChurnZero... Experience with: Salesforce or HubSpot CS platforms (e.g., Gainsight, ChurnZero, Totango) Strong presentation skills (QBRs...
degree - business undergraduate degree or MBA Technologies we use: AbsorbLMS, Salesforce, Gainsight, Zendesk, Calendly...