in a company with B2B Software. · Proficiency in customer success tools (e.g., Gainsight, Totango) and CRM systems (e.g...
. Expert in MS Office Suite particularly PowerPoint, Excel, and Word. Preferral Qualifications Experience with Gainsight...
and measurement tools including Gainsight, Tableau, Google, Vivastream. Tech Stack knowledge including CVENT (And all its products...
(Vitally, Gainsight, or similar). Strong experience managing post-sales analytics (retention, churn, expansions, performance...
, and retention across our SaaS products. This role uniquely combines technical execution using Gainsight PX & Journey Orchestrator...-on Ownership of Gainsight PX Create and maintain PX segments, engagements (guides, banners, modals), and surveys (including NPS...
(Vitally, Gainsight, or similar). Strong experience managing post-sales analytics (retention, churn, expansions, performance...
to surface customer risks, track action plans, and drive timely completion of mitigation activities. Leverage Gainsight... with Salesforce CRM and customer success platforms such as Gainsight. Preferred Qualifications Experience in Customer Success...
Advanced analytical capability;proficiency with Salesforce, Gainsight, and data-driven performance management Strong decision...
and repeatable service models. Data Fluency: Advanced proficiency with Gainsight, Tableau, Salesforce, or Zendesk to build...
management initiatives across complex organizations Advanced analytical capability;proficiency with Salesforce, Gainsight...