and adjacent GTM systems including hands on experience with CS tooling such as Gainsight, Vitally, or ChurnZero Deep hands...
and automations on top of Salesforce, Gainsight, Outreach, Gong, and our Google Cloud infrastructure - turning narrow, well-defined...
, Sprinklr, Gainsight, Maestro QA/Rippit, Assembled, Salesforce, or similar systems. Familiarity with agent assist tooling...
For Professional proficiency with Salesforce, G-Suite, or Gainsight. Direct experience or domain knowledge in Architecture...
) and CSM (eg: Gainsight) tools for global scale. AI-Augmented Prototyping: Use AI-assisted tools (e.g., LLMs, low-code... to ensure underlying data in Clarizen, Gainsight, and SFDC is "AI-Ready" for predictive insights. Operational Excellence...
to product needs and industry trends. Use Gainsight, D365, or other technical approaches to maintain awareness of client status...
. Certifications & Tools: PMP certification is a plus. Proficiency in CRM and customer success tools (e.g., Gainsight, Salesforce, Jira.... Technical Tool Mastery: High proficiency with industry-leading customer success and workflow platforms, specifically Gainsight...
scores in Gainsight — logging feature utilization, deployment status, and risk indicators — and escalating anomalies... in Gainsight Supporting Business Reviews by preparing adoption data, utilization summaries, and health metrics, and participating...
engagement, including contributions to Gainsight templates, knowledge bases, and team operating practices Represent Adoption...
in PSA and CSM platforms-specifically Clarizen and Gainsight-with modern AI augmentation, you will transcend static... 'as-is' to 'to-be' transition, ensuring our PSA (Clarizen) and CSM (Gainsight) tools are optimized for global scale. Organizational Impact...