. Certifications & Tools: PMP certification is a plus. Proficiency in CRM and customer success tools (e.g., Gainsight, Salesforce, Jira.... Technical Tool Mastery: High proficiency with industry-leading customer success and workflow platforms, specifically Gainsight...
programs using tools such as Gainsight and Salesforce. Leverage automation, data triggers, and playbooks to deliver the right... with tools such as Gainsight, Salesforce, or similar platforms. Experience building or running lifecycle programs, campaigns...
to engage customers at all levels Experience with CS platforms (e.g., Gainsight, ChurnZero, Totango) and CRM tools...
knowledge of Customer Success KPIs and metrics Experience with Salesforce.com, HubSpot, and/or Gainsight, Salesforce...
success platforms like Gainsight, ChurnZero, Salesforce, Catalyst, or similar tools. BONUS POINTS IF: Research expertise...
Experience with Gainsight and Salesforce.com is a plus Nice to have (They’re not necessary, but a plus!) Prior experience...
, and engagement data — leveraging Customer Success platforms (e.g., Gainsight or similar tools) to proactively mitigate risk..., or digital transformation initiatives Experience using Customer Success platforms such as Gainsight (or similar tools...
: Gainsight) This role is primarily remote, but candidates must reside near one of our hub locations for occasional...
platform (Gainsight, ClientSuccess, ChurnZero, or similar) is a plus. Comfort and curiosity with AI tools — we're leaning...
and Gainsight as tools of effectiveness Successful project management experience with budget ownership Understanding of Software...