VP, Head of Contact Center Excellence
tech stacks (Salesforce, Zendesk, Gainsight, etc.), and scaling international teams. Change Management: Exceptional...
tech stacks (Salesforce, Zendesk, Gainsight, etc.), and scaling international teams. Change Management: Exceptional...
: AbsorbLMS, Salesforce, Gainsight, Zendesk, Calendly, Zoom, Teams, Adobe Acrobat Are you ready to become an Absorber...
Strong proficiency in Salesforce, a CS or AM platform (Gainsight, Catalyst, ChurnZero, or similar), Google Workspace, and MS Office...
. Proficiency with CRM and client success tools (e.g., Salesforce, Gainsight). Ability to travel as needed to support client...
a plus. Customer Success or Account Management certifications (Gainsight, Totango, or equivalent) preferred. Prior Senior CSM...
documentation and activity tracking in systems such as Salesforce or Gainsight. Other duties as assigned... (e.g., Salesforce, Gainsight). Familiarity with mobile ecosystem tools and platforms: Apple Business Manager, VPP, Google...
with platforms such as Gainsight and Salesforce so teams have a clearer view of customer health and operational performance... such as Zendesk, Service Cloud, or Gainsight, including platform configuration, optimization, and governance. Experience designing...
using CRM and BI tools (e.g., Salesforce, Gainsight, Tableau, or similar) to monitor account health, user behavior...
. Technical Savvy: You have a high level of proficiency with Salesforce, Gainsight, Zendesk, JIRA, and other process optimization...
management, forms, and Salesforce integration Hands-on experience with at least one CS platform (Vitally, Gainsight, or similar...