relationships across our CX tooling stack (Salesforce, Zendesk, Certinia, Gainsight). Advocate for CX needs across the organization... to scope, prioritize, and implement solutions that integrate with our existing CX stack (Zendesk, Gainsight, Salesforce...
;experience in multiple systems a plus (Gainsight, Salesforce). Strong interpersonal & communication skills: Professional...
management. Experience building and maintaining tools like Gainsight, Salesforce, Outreach, FinancialForce...
like Salesforce.com. Familiarity with Customer Success platforms (e.g., Gainsight) to manage customer journeys and outcomes...
in internal systems, including Gainsight and Salesforce.com Provide feedback and guidance to leadership on key signals...
, deployments, utilization, NPS, and key metrics within Gainsight, maintaining accurate documentation and strategic action plans...
, and client advocacy platforms (e.g., Salesforce, Gainsight, HubSpot, Marketo) Experience with data visualization tools (e.g...
professional certifications Proficiency in tools such as Salesforce, Google Workspace, Gainsight, project management tools (Jira...
For Professional proficiency with Salesforce, G-Suite, or Gainsight. Direct experience or domain knowledge in Architecture...
) and presentation skills. Ability to analyze data to identify trends and insights for customer engagement. Familiarity with Gainsight...