in business administration, Customer Relationship Management (or equivalent) or 9 + years in a similar role. A current Gainsight...
in internal systems, including Gainsight and Salesforce.com Provide feedback and guidance to leadership on key signals...
Experience with customer success platforms (ChurnZero, Gainsight) Experience building data products that serve reverse ETL...
Gainsight....
/MuleSoft or similar OK). Proven experience integrating major SaaS applications (e.g., Salesforce, NetSuite, Workday, Gainsight...
Gainsight CS/PX, automation tools, AI agents, LMS platforms, and community systems Lead change management efforts tied... Operations, Digital CS, or scaled CS programs within a B2B SaaS environment Hands-on expertise with Gainsight CS/PX and modern...
teams on tech stack (Salesforce, Gong, Gainsight) enhancements, integrations, and system changes Partner with the...