evolving processes. Experience with CRM and CS tools (e.g., HubSpot, Intercom, Salesforce, Gainsight, ChurnZero...
Office required;experience with Gainsight, Salesforce, and technical tools relevant to the role is a plus. Capable...
to facilitate enablement and adoption across organizations. Maintain strong documentation within the Gainsight system related...
trends. Use Gainsight, D365, or other technical approaches to maintain awareness of client status/book of business...
+ years with an advanced degree. Experience with Gainsight and Salesforce.com preferred. This is a remote role;however...
. Experience with project management tools (Monday.com or similar) and CS platforms (Planhat, Gainsight, or similar). Experience...
, and forecasting;comfort with CS platforms (Gainsight, Totango, ChurnZero) is a plus Familiarity with data archiving, compliance...
product improvements, roadmap priorities, and advocacy programs. Use tools such as Salesforce, Gainsight, customer usage data... Analyst, or similar role. Familiarity with Salesforce, Gainsight, customer health scoring, usage analytics, or customer...
on AI/ML products, B2B SaaS platforms, or CRM/CS ecosystems (e.g., Salesforce, Service Cloud, Zendesk, Gainsight) Experience...
PSA. Experience with Customer Success platforms such as Gainsight, Totango, or similar tools. Familiarity...