preferred. 5+ years of relevant experience required;7+ years preferred. Deep working knowledge of Genesys Cloud CX, including... management and communication skills. Physical Requirement: Sedentary Work. Preferred Qualifications: Genesys Cloud CX...
integrations across: ○ Telephony/IVR platforms (e.g., Genesys, NICE, Verint, Cisco, SBC’s, Avaya) ○ Transmit Security platform... industries (financial services, telecom, healthcare) Core Competencies Strong balance of security mindset and customer...
of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation... Cisco Customer Voice Portal (CVP) Webex Contact Center and Webex Contact Center Enterprise AWS Genesys Five9 Twilio...
Connect, Genesys, and NICE. You will also help clients adopt and govern AI-enabled service capabilities including agent assist... across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE) Experience partnering with Workforce Management and Quality...
Owner and Product Analysts to groom our backlog of Genesys Cloud IVR/routing work, and Customer and Associate-facing... across industries, platforms and/or lines of business (LOB) within the insurance and/or financial services industries. Demonstrated...
contact center modernization (cloud call-center migrations from Genesys, FICO, on-prem voice platforms) Execute a recurring... or implementation/consulting in the software or Internet industries experience Preferred Qualifications - Experience working...
with clarity and confidence. Bring contact centre domain knowledge (Genesys, Five9, NICE, Zoom Contact Center) or experience..., or have experience deploying in regulated industries (healthcare, financial services, telecom). Salary Range or On Target Earnings...
software or Internet industries experience Preferred Qualifications - 5+ years of infrastructure architecture, database... with Amazon Connect or other enterprise contact center platforms (Genesys, Avaya, Cisco, NICE, Five9, etc.) - Hands-on experience...
software or Internet industries experience Preferred Qualifications - 5+ years of infrastructure architecture, database... with Amazon Connect or other enterprise contact center platforms (Genesys, Avaya, Cisco, NICE, Five9, etc.) - Hands-on experience...
software or Internet industries experience Preferred Qualifications - 5+ years of infrastructure architecture, database... with Amazon Connect or other enterprise contact center platforms (Genesys, Avaya, Cisco, NICE, Five9, etc.) - Hands-on experience...