growth across TTEC Digital's partner ecosystem which includes Microsoft, AWS, Google, Cisco/Webex, Genesys, NICE, Talkdesk..., AWS, Google, Cisco/Webex, Genesys, NICE, Talkdesk, Zoom, Five9, Salesforce, ServiceNow, Zendesk, Pega...
TTEC Digital Genesys Partner Practice of customer experience (CX) designers, consultants, engineers, and data scientists... to seamlessly integrate the Genesys platform, applications and components into complex, multi-platform environments, to produce...
, wideband , high dynamic range , and/or mmWave systems. Familiarity with tools such as Keysight Genesys, OrCAD, MATLAB...
Knowledge of contact center platforms (Genesys, NICE, Five9, Zoom, etc.) Experience 10+ years in roles...
specifically in contact center technologies. Hands-on experience managing CCaaS platforms (e.g., Genesys Cloud, NICE inContact...
Rhapsody, Cameo, Genesys, etc.). Pay Range: VTG’s estimated starting pay range is $190,000-$200,000 annually...
, Genesys, etc.). Pay Range: VTG’s estimated starting pay range is $185,000-$200,000 annually, which is a general guideline...
, with a strong background in call center technology. Expertise in cloud-based contact center solutions (e.g., Amazon Connect, Genesys, Five9...
and implementation of CCaaS and CX AI platforms (e.g., Genesys, NiCE, Google CCAI, AWS) Support adoption and deployment... AI platforms, such as: Genesys NICE (CXone) / Cognigy Google CCAI AWS Connect Experience designing and deploying AI pilots...
., Genesys, NICE, Amazon Connect, Salesforce, Kore.ai) and AI-enabled service capabilities such as agent assist, knowledge...