Director Product Delivery - Customer Experiences
member, provider, broker, and group experiences across portals and platforms such as Microsoft 365, Nuance, Genesys, IVR...
member, provider, broker, and group experiences across portals and platforms such as Microsoft 365, Nuance, Genesys, IVR...
centralized, standardized team which includes the Integrated Health Record (Epic), Unified Communication System (Genesys), OnBase... programs, preferably Genesys. Experience training to centralized standard processes. Experience training in an Ambulatory...
centralized, standardized team which includes the Integrated Health Record (Epic), Unified Communication System (Genesys), OnBase... programs, preferably Genesys. Experience training to centralized standard processes. Experience training in an Ambulatory...
Time/Flex shifts, 4 AM - 4:30 PM, and every other weekend Hospital: Henry Ford Genesys Location: Grand Blanc, Michigan.... Experience in a union environment. Additional Information Organization: Henry Ford Health Genesys Hospital Department: HFGH...
Department: Materials Management Schedule: Full Time - Days 5:00AM to 1:30PM only Hospital: Ascension Genesys... Information Organization: Henry Ford Health Genesys Hospital Department: HFGH Central Supply Shift: Day Job Union Code: MIGRA...
Connect, Genesys, and NICE. You will also help clients adopt and govern AI-enabled service capabilities including agent assist... across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE) Experience partnering with Workforce Management and Quality...
, interpreting, and manipulating data for reporting · Computer experience and experience using WFM tools like Genesys, Alvaria...
On Bonus: $10,000 Department: Surgical, Oncology, General Medicine, Hospice (2S) Location: Henry Ford Genesys Hospital... certification (BCLS). Additional Information Organization: Henry Ford Health Genesys Hospital Department: HFGH Med Surg 2S...
with VoC, contact center, journey analytics, or experience management platforms such as Qualtrics, Medallia, Genesys...
experience Experience with RingCentral, CallRail, Salesforce, Five9, NICE, Genesys, Zendesk, or similar platforms Experience...