Salesforce Senior Developer
contact center technology (CXone, Genesys, etc.) and additional contact center focused conversational AI, virtual agents...
contact center technology (CXone, Genesys, etc.) and additional contact center focused conversational AI, virtual agents...
contact center technology (CXone, Genesys, etc.) and additional contact center focused conversational AI, virtual agents...
or Data Cloud Experience with other telephony products such as NiCE CXone, Genesys, Five9. Other object-oriented...
or Data Cloud Experience with other telephony products such as NiCE CXone, Genesys, Five9. Other object-oriented...
with Amazon Connect or other enterprise contact center platforms (Genesys, Avaya, Cisco, NICE, Five9, etc.) - Hands-on experience...
) or RMA / logistics systems. Experience with CTI integrations (Genesys, Amazon Connect, NICE inContact, Five9, Talkdesk...
‑volume environment Serve as first-line systems operator across PCMI, Genesys, Twilio, Pega, Salesforce, Website...
., ININ/Genesys, Verint, Calabrio, IEX) preferred. Minimum of 3 years of working with call center/ACD phone systems...
. Must have experience with: Conversational AI development;IVR application development;Genesys including Genesys GVP and Genesys...
) or RMA / logistics systems. Experience with CTI integrations (Genesys, Amazon Connect, NICE inContact, Five9, Talkdesk...