in at least one of these technologies: Zoom, NICE CXone, Genesys Cloud, Five9, Amazon Connect 5+ years Project/Program Management experience...
with one of the mainstream RF circuit simulation tools: AWR, ADS, Genesys Familiar with antenna prototyping tools and techniques...
, Genesys, NICE CXone) Core Competencies Persuasive Communication Effectively communicates the value of network...
such as Five9, Genesys, Cisco, Avaya or other such software, and Workforce Management system such as IEX, Verint, Calabrio...
in cloud contact center ecosystems (Cisco Webex, Genesys, Amazon Connect, NICE, Five9) and cloud-based martech solutions...
including Salesforce, ServiceMax, SAP ERP, RingCentral, and Genesys, ensuring data quality and reliability Contribute to data... delivery environments Experience with RingCentral or Genesys contact center data integration Experience supporting M...
, and Product Management Document cases, issues, and trends in Salesforce.com;utilize Genesys Cloud for call handling Perform....com, Genesys or similar systems) Strong communication skills (written and verbal) for customer interaction and documentation...
Unified Communications Manager (CUCM) in hybrid or migration scenarios Contact Center solutions (Cisco, Five9, Genesys, Zoom...
Medical Group Genesys Department: AMGG Mittleman Shift: Day Job Union Code: Not Applicable Additional...
is required. Expected experience may include Microsoft Teams Direct Routing, Genesys Cloud CX, Cisco CUCM with supporting services... or equivalent a plus Unified Communications related technical certifications for Microsoft, Genesys and/or Cisco are highly...