or packaged offerings for cloud platforms · Familiarity with other contact center solutions (e.g., Genesys, NICE, Five9...
applications Desired Experience GitLab, Jenkins, IntelliJ. Bash, Groovy and ZSH scripting Genesys Voice Platform (GVP...
, Maintenance) Cisco Genesys Avaya Microsoft Works with Business and IT Leaders to identify customer needs, issues...
, Maintenance) Cisco Genesys Avaya Microsoft Works with Business and IT Leaders to identify customer needs, issues...
, eFax and Genesys Cloud. The analyst applies system analysis techniques to assist in the design, implementation... flow logic adjustments. Collaborates with senior engineers to document Genesys flows, telephony trunks, and routing logic...