, vacation, and voluntary time-off (VTO) using automated tracking systems Update skill levels in Genesys and integrate AI-driven...
across data centers and branch locations Manage multivendor network infrastructure including Genesys Avaya NICE contact centers... of contact center technologies including Genesys Avaya and NICE Manage cloud network services on Azure and AWS ensuring high...
: Henry Ford Genesys GENERAL SUMMARY: A member of a financial services team and/or a patient care delivery team. Perform... Genesys Hospital. PRINCIPAL RESPONSIBILITIES: Maintain confidentiality of hospital matters regarding patients, physicians...
- Implementing omnichannel contact center solutions with Amazon Connect and Genesys CloudCX Travel Requirements Up to 80...
Ford Genesys Hospital GENERAL SUMMARY: Performs a variety of patient related duties in accordance with established... official job description Additional Information Organization: Henry Ford Health Genesys Hospital Department: HFGH...
Customer Service trained Spanish language Skills Knowledge of Genesys contact center software Primary Responsibilities...
, and Adherence. Experience with contact center technologies and Workforce Management platforms, including Genesys Cloud, NICE IEX...
center/IVR platforms (Genesys, NICE, Avaya, Cisco) Experience with Agile tools such as Jira and Confluence Working...
;Monday-Friday 8am-4:30pm;No weekend or holiday requirement Location: Henry Ford Genesys Heart Center Preferred... community standard, i.e., Oncology Certified Nurse (OCN). Additional Information Organization: Henry Ford Genesys Ambulatory...
solutions, including Amazon Connect and Genesys CloudCX - Driving the development and customization of contact center software... and strategy - Utilizing AI-powered contact center solutions effectively - Implementing Amazon Connect and Genesys CloudCX...